COLOURS USA
858 391-9117
Tel: 858 391-9117 Fax:
858 391-9126
www.coloursusa.com email:
customerservice@coloursusa.com
|
HOW TO ORDER |
Prepare your order and call us at 858 391-9117. Customer service representatives are
available
Monday through Friday,
At any time, 24-hours a day, 7 days a week, fax your orders to 858 391-9126.
Look us up at www.coloursusa.com, to print order form and credit
application. Also, stay updated
with new product and trade show schedules.
|
ESTABLISHING YOUR ACCOUNT |
C.O.D. orders are subject to the freight company's collection fee. We accept money orders.
Company checks are also accepted
after approval of credit application.
We welcome MasterCard, Visa and American Express.
You may also prepay for your order using money
order, cash or company check.
NET30 Our standard account terms are net 30 Days. Please call, email or visit our website to
obtain a credit application.
Fax your
completed application to 858 391-9126.
Please allow 3 working days to process the application.
|
SHIPPING AND TRANSPORTATION |
Colours
very same day.
Orders are shipped F.O.B. San Diego California freight prepaid. Unless otherwise specified, your order
will be shipped UPS ground
delivery service. We will gladly quote
freight charges on request.
|
RETURNS AND CLAIMS |
Your orders are carefully packed by our shipping staff. Please make a note of any obvious damage or
shortage on the freight bill or
carriers receipt next to your signature.
The carrier's agent must also sign
acknowledging the loss. Please open your order immediately upon
receipt to check for concealed damage
and compare the packing list to
the items shipped. You must report
claims for loss or damage within 3
days of delivery, otherwise no
returns will be allowed.
To return damaged items, call 858 391-9117 and reference our invoice
number to obtain a Return
Merchandise Authorization (RMA)
number and a return order form. This
form, required to issue credit,
must be attached to the
package.